puckhead
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McDonalds had a thing for a while where if they didn't get your order right, and within a minute, you got some free food (I forget whether it was the whole order, or just a free cheeseburger). they had a countdown clock by the pick-up window, it was quite exciting.1) In the five years I worked at Comcast, the one at the mall never got an order right. Seriously, like once I went through and asked for the dollar menu nuggets and nothing else and I got a potato. Granted, I didn't go a lot. but still.
My wife and I used to go through one drive through* quite frequently with a very specific order.
1 cheeseburger, no onions.
1 cheeseburger, no onions, extra pickles
1 regular fries.
the cheeseburger specifics messed them up every single time. We ate for free for months.
One time they asked us to pull up into the waiting area (which was never done during this program, as that was admitting defeat), and came out a few minutes later with a bag of 6 cheeseburgers in various combinations of toppings. They just said - "we just... we just don't know"
*terminal/main for the locals