- Thread starter
- #1
Forty_Sixand2
Sleeper Pick
- 39,016
- 90
- 48
- Joined
- Apr 19, 2010
- Hoopla Cash
- $ 1,000.00
- Fav. Team #1
- Fav. Team #2
- Fav. Team #3
(this is directed at the guys who run Rivals, not Brian Mohr who has been helpful and cordial throughout this process)
OK, so as you guys know, I had my Rivals account shut down due to my affiliation with SportsHoopla. I am a moderator, not some kind of guru, but regardless, they said because I was a "moderator", I could not be associated tih them.
Fine. We went our merry ways. I was banned one month after $99.99 was charged to my credit card for the year, however. I assumed, that would be pro-rated back to me, since we left on good terms and i did not violate any of their terms and services. That never happened.
Here is the kicker though. A couple days ago, i was charged $99.99 AGAIN for another year of access to a site that I am denied access too. No big deal, I figured. It was probably some clerical error. I called customer service.
I was charged 4/23/2012, btw. Today is 4/27/2012.
They told me it was un-refundable. What???? I politely made it clear to the customer service rep that I had been banned from the site due to being affiliated with another site, and the onus was not on ME to cancel my own subscription, THAT HAD BEEN DE-ACTIVATED BY THEM. She kept going on and on about the terms of service and how there were no refunds. I kept telling her that I understood that, but I was not an active member and had been BANNED BY THE SITE!
Finally she offered me a year of access to any other site. Umm, I don't want access to any other site. OK, she said she would do me a favor and cancel my subscription. FANTASTIC!!!! Did this mean that I would get my money back? No no no. She was just canceling it and keeping my money.
....are you shitting me
She is going to call me back in a couple of days. Any advice? I have already dropped the better business bureau bomb on them and called their practices outrageous and crooked. Give me some ammo boys. Someone is fucking with one of your SportsHoopla brethren, specifically for being a member of SportsHoopla.
OK, so as you guys know, I had my Rivals account shut down due to my affiliation with SportsHoopla. I am a moderator, not some kind of guru, but regardless, they said because I was a "moderator", I could not be associated tih them.
Fine. We went our merry ways. I was banned one month after $99.99 was charged to my credit card for the year, however. I assumed, that would be pro-rated back to me, since we left on good terms and i did not violate any of their terms and services. That never happened.
Here is the kicker though. A couple days ago, i was charged $99.99 AGAIN for another year of access to a site that I am denied access too. No big deal, I figured. It was probably some clerical error. I called customer service.
I was charged 4/23/2012, btw. Today is 4/27/2012.
They told me it was un-refundable. What???? I politely made it clear to the customer service rep that I had been banned from the site due to being affiliated with another site, and the onus was not on ME to cancel my own subscription, THAT HAD BEEN DE-ACTIVATED BY THEM. She kept going on and on about the terms of service and how there were no refunds. I kept telling her that I understood that, but I was not an active member and had been BANNED BY THE SITE!
Finally she offered me a year of access to any other site. Umm, I don't want access to any other site. OK, she said she would do me a favor and cancel my subscription. FANTASTIC!!!! Did this mean that I would get my money back? No no no. She was just canceling it and keeping my money.
....are you shitting me
She is going to call me back in a couple of days. Any advice? I have already dropped the better business bureau bomb on them and called their practices outrageous and crooked. Give me some ammo boys. Someone is fucking with one of your SportsHoopla brethren, specifically for being a member of SportsHoopla.
