DirecTV and the new Sunday Ticket Rip Off

[poprocksncoke]

dumped Directv after AT&T took over, will never do business with AT&t they are shit.

 

[handicappers]

Lol

Dude is serious? Bwwwhahaha what a dope

 

[boogiewithstu2007]

In the past NFL Sunday Ticket was automatically subscribed unless I cancelled. This year for some reason that did not happen so in week 2 when I went to turn on the games it asked me if I wanted to order. Not giving it a second thought I went ahead and did so. Watched the games and did not give it a second thought. Well for two weeks after that I would run out to Jersey Mikes to get sandwiches before the game and be back just in time for kick off. For those not in the NE area..Jersey Mikes are great subsitutes for hoagies. My 17 year old son would have the game tuned in when I got home. No big deal right? Well apparently not. It appears we were ordering Sunday Ticket every week. My son was just clicking through the order every week not really paying attention…… 17 year old teenage boy who does not pay bills…..so the thought never occur to him to question….oh well.

This is how I caught it. I pay my bill every month on the 1st and after I paid my bill I still had a balance of more than $150. When I clicked on the details it said I was charged a $49.99 daily rate for NFL Sunday Ticket. So I called them and was told that is what the order was and I asked them what idiot pays $49.99 a week to watch football when Sunday Ticket is $299 total…… (apparently I am the idiot.)

Told the rep I am not paying that and I needed them to correct my bill. Set the order for NFL Sunday Ticket and remove those ridiculous daily charges. She said she can’t do that.

Comcast is coming out Tuesday to install Cable….. It will be a cold fucking day in hell before I pay DirecTV that bullshit charge.

Comcast is terrible also... I straight dumped my cable 8 years ago, will never go back... I went out and bought a high powered antenna and that's my cable, 1 time charge, NO other charges EVER ... I miss sporting events sometimes but i don't give a #@$^@ ... I will never pay for cable again... If a game is blacked out for me I'll just go to a sports bar if I really want to see it...

 

[PhillyGreen]

We're lucky I suppose...parts of my little town has fiber and some do not...we just moved from Comcast 75 mps to I have ATT Fiber 1000...of course only ethernet gets anything close to 1000, but the majority of the wifi devices are realizing about 200 mps down....100% streaming now.

I dumped DTV and NFL Sunday tkt like 4-5 years ago now. After having DTV & the Tkt for nearly a decade I just wasn't using it like I once was...$260+ to get the 6 or 7 Steeler games not on local TV...it wasn't worth it.

When they're ready to do out of market games on a game PPV basis like you can with NBA, I will revisit the NFL Tkt...aside from that...I'm okay with the games I get.

I currently Comcast for my internet and get 150mbps and it is fantastic. I have never had a single problem with it. In my house we do a lot of streaming my kids don't even watch TV and pretty much are on Netflix or Prime all the time. So they have Smart TV's in their room but no cable tv set up.

 

[PhillyGreen]

Comcast is terrible also... I straight dumped my cable 8 years ago, will never go back... I went out and bought a high powered antenna and that's my cable, 1 time charge, NO other charges EVER ... I miss sporting events sometimes but i don't give a #@$^@ ... I will never pay for cable again... If a game is blacked out for me I'll just go to a sports bar if I really want to see it...

I hear complaints about Comcast as well. I have never been a real fan of their TV but over the years I have always been pleased with their internet. I have been in Houston almost 20 years and had comast for internet most of the time I have been here and never had any real problems with service or performance.

 

[PhillyGreen]

dumped Directv after AT&T took over, will never do business with AT&t they are shit.

I am finding this out as well. I have had my cell phones with them for quite some time and I always seem to have some billing issues and given the fact that the cell service is not that great in my area I am contemplating a switch and breaking free from AT&T completely. For a while all of my services were with ATT.

Internet: while everyone elses speed was increasing Uverse internet would only go as fast as 25mbps in my house. The sales pitch they were given me to stay was laughable. I kept telling the guy why in the world would I stay when I can get 150mbps for less than your 25mbps?

TV: I have had Uverse and DirecTV and the customer service has been bad on both fronts.

Cell Phone: Expensive and now really not worth it for service. I barely get 3 bars anywhere in my area.

 

[boogiewithstu2007]

I hear complaints about Comcast as well. I have never been a real fan of their TV but over the years I have always been pleased with their internet. I have been in Houston almost 20 years and had comast for internet most of the time I have been here and never had any real problems with service or performance.

They never jacked your rates up unexpectadly ? They're known for that....

 

[PhillyGreen]

They never jacked your rates up unexpectadly ? They're known for that....

Nope....that has never happened to me before. For the most part I have only had internet with them. The longest I had Comcast TV was 6 months and that was more than 10 years ago.

 

[handicappers]

LOL

 

[boogiewithstu2007]

Nope....that has never happened to me before. For the most part I have only had internet with them. The longest I had Comcast TV was 6 months and that was more than 10 years ago.

Well that's good ..

 

[PhillyGreen]

Well that's good ..

The last time I had them was when HD TV was becoming a big thing but Comcast TV had horrible receptions. It was painful to watch their grainy TV.

 

[dbldwn711]

No.....what I told them is that I thought I was ordering NFL Sunday ticket. That the order I thought I was processing said nothing about a daily charge. I then asked them to change it and process the proper ordering of NFL Sunday Ticket and they said no. This is what you are failing to grasp. I wanted to order NFL Sunday Ticket asked them to process that order and they refused. Considering that I have been with them for almost 3 years (DirectTV) and had been a Uverse customer for almost 5 years so we are talking about 8 consecutive years of service from AT&T Made every single payment for one of their higher packages they would want to employ some good customer service.

Yes I get that the mistake was mine and my son's and that if he would have thought to ask I would called them and asked them what was going on. However, the ordering process was misleading as well. I don't want a fucking thing free. I want to pay them the fees for season for NFL Sunday Ticket. I don't want it for free and never asked them to give it to me for free. I want them to make the change to my bill and remove the charges for he daily fee. I will still be paying for the weeks I watched because I planned on getting the entire package.

I had a long discussion with my son after this and printed out a bill to show him how to make sure you are charged only for what you are subscribed to. I also told him that he should never just order something until you know what you are getting. I told him that he made a bad assumption on think I did this every week. The look in his eyes showed me I hit home when I told him what the NFL sunday package actuall cost. I told him that doing it the daily rate way (which is apparantly new) is $850 a year when the actual NFL Sunday Ticket package is $299. I think that is the cost. Normally it was broken down in monthly payments of around $50 on my bill during the season. I told him always make sure you verify costs before agreeing to buy something.

Ok... we’re making progress. You now admit you weren’t scammed. You and your son just misunderstood the billing process. You said it yourself: you’ve gotta know what you’re ordering. You yourself THOUGHT you were ordering Sunday ticket but you were wrong.

It’s not direct TVs fault. Now say it with me: nobody scammed you. You and your son made a mistake.

 

[PhillyGreen]

Ok... we’re making progress. You now admit you weren’t scammed. You and your son just misunderstood the billing process. You said it yourself: you’ve gotta know what you’re ordering. You yourself THOUGHT you were ordering Sunday ticket but you were wrong.

It’s not direct TVs fault. Now say it with me: nobody scammed you. You and your son made a mistake.

When I clicked the order button the screen said "Proceed to order NFL Sunday Ticket" to any other normal person they would think the were ordering NFL Sunday Ticket. It did not say "Order NFL Sunday Ticket for today only" You can call it whatever you want at the very least the order process was misleading.

I am a long term customer and often times people call in threatening to leave DirecTV if they do not get Sunday Ticket for free.....and they get it. I could do that very same thing because I intended to pay for it anyway....pay the $150 and move on. Well I am not doing that. It is the principle of the thing to be honest. I was not asking for anything free. I feel that they were misleading in this process and it was a scam. You don't have to agree with me. They don't have to make any changes to my account it is their right. I also don't have to do business with them and that is my right.

 

[Hank Kingsley]

We're lucky I suppose...parts of my little town has fiber and some do not...we just moved from Comcast 75 mps to I have ATT Fiber 1000...of course only ethernet gets anything close to 1000, but the majority of the wifi devices are realizing about 200 mps down....100% streaming now.

I dumped DTV and NFL Sunday tkt like 4-5 years ago now. After having DTV & the Tkt for nearly a decade I just wasn't using it like I once was...$260+ to get the 6 or 7 Steeler games not on local TV...it wasn't worth it.

When they're ready to do out of market games on a game PPV basis like you can with NBA, I will revisit the NFL Tkt...aside from that...I'm okay with the games I get.

My only beef with Sunday Ticket here is that the sound is only stereo. Wonderful picture, average sound.

The NHL package which I don't get gives 5.1 sound but not Sunday Ticket.

 

[FaCe-LeE-uS]

Cut the cable years ago. Worked out a deal with a friend to use his DirecTV account for his sunday ticket pass. Best deal I ever made.

 

[PhillyGreen]

Cut the cable years ago. Worked out a deal with a friend to use his DirecTV account for his sunday ticket pass. Best deal I ever made.

That sounds awesome. I saw where you could order NFL Sunday ticket to stream without actually having DirecTv and to some that is fantastic. I also like the feature the NFL offers that you can stream all the games. While it is not until a day later it is good deal for football junkies because I believe it is only $99 a year.

 

[Pure Steel]

Some useless information: The guy from Bar Rescue Jon Taffer is responsible for the Sunday Ticket.....

 

[Hank Kingsley]

That sounds awesome. I saw where you could order NFL Sunday ticket to stream without actually having DirecTv and to some that is fantastic. I also like the feature the NFL offers that you can stream all the games. While it is not until a day later it is good deal for football junkies because I believe it is only $99 a year.

For the first part of last year I had to stream up here via DAZN because for some silly reason they had sole rights to it.

It was shit and stunk to high heaven. The subscribers revolted and it was allowed back on cable.

Couldn't easily watch multiple games like I do with cable.

When I'm forced to stream, I guess I'll have to but not until...

 

[Sgt Brutus]

Comcast is coming out Tuesday to install Cable

Have fun with your inferior TV watching experience

 

[PhillyGreen]

Have fun with your inferior TV watching experience

Would not hurt to give it a shot. I can cancel within 30 days to break the contract without penalties.