My Chromebook battery is suddenly going down and I don't know what to do

[lilchi721]

I got a Google Chromebook and the battery is plugged into a power strip which is plugged into a wall but now it's saying the battery is low even though the thing is plugged in and I really don't know what's causing this

 

[HaroldSeattle]

I got a Google Chromebook and the battery is plugged into a power strip which is plugged into a wall but now it's saying the battery is low even though the thing is plugged in and I really don't know what's causing this

Could embedded controller malfunctioning. Try this:

Embedded Controller (EC) is an EC reset (also called a hard reset).

To perform an EC reset:

1. Shut down the Chromebook completely.
2. Press and hold the Refresh (↻) key and the Power button simultaneously.
3. Hold them for 10 seconds.
4. Release both keys. The Chromebook should restart.

 

[lilchi721]

Could embedded controller malfunctioning. Try this:

Embedded Controller (EC) is an EC reset (also called a hard reset).

To perform an EC reset:

1. Shut down the Chromebook completely.
2. Press and hold the Refresh (↻) key and the Power button simultaneously.
3. Hold them for 10 seconds.
4. Release both keys. The Chromebook should restart.

I will try this

 

[Think McFly Think]

I will try this

If that doesn’t work battery and/or charger might be bad or going bad.

Happened with one of my old ones.

 

[Janus]

Did you let the battery run out before charging it for the first time?

 

[lilchi721]

It was the battery

 

[DetroitDevil]

I got a Google Chromebook and the battery is plugged into a power strip which is plugged into a wall but now it's saying the battery is low even though the thing is plugged in and I really don't know what's causing this

The part that says “chromebook” went bad.